{"id":901,"date":"2025-12-29T07:45:36","date_gmt":"2025-12-29T07:45:36","guid":{"rendered":"https:\/\/epic-bartik.212-227-6-40.plesk.page\/?page_id=901"},"modified":"2026-04-22T17:02:13","modified_gmt":"2026-04-22T14:02:13","slug":"patient-rights-and-responsibilities","status":"publish","type":"page","link":"https:\/\/epic-bartik.212-227-6-40.plesk.page\/en\/patient-services\/patient-rights-and-responsibilities\/","title":{"rendered":"Patient Rights and Responsibilities"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_589005280\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t<div class=\"row\"  id=\"row-1233151079\">\n\t<div id=\"col-1211001182\" class=\"col medium-12 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"hhs-wrapper\">\n<style>\n.hhs-wrapper{font-family:inherit;max-width:900px;margin:0 auto;padding:0 20px}\n.hhs-intro{background:linear-gradient(135deg,#f0f9ff 0%,#e8f4fd 100%);border-left:4px solid #2563eb;border-radius:0 10px 10px 0;padding:24px 28px;margin-bottom:48px;color:#1e3a5f;line-height:1.85;font-size:1rem}\n.hhs-section{margin-bottom:48px}\n.hhs-section-title{display:flex;align-items:center;gap:12px;background:#1a2e4a;color:#fff;border-radius:10px;padding:16px 24px;margin-bottom:24px;font-size:1.1rem;font-weight:700}\n.hhs-section-title svg{width:22px;height:22px;stroke:#fff;fill:none;stroke-width:2;flex-shrink:0}\n.hhs-item{border:1px solid #e5e7eb;border-radius:10px;margin-bottom:12px;overflow:hidden;transition:box-shadow .2s}\n.hhs-item:hover{box-shadow:0 4px 16px rgba(0,0,0,.07)}\n.hhs-item-header{display:flex;align-items:center;gap:14px;padding:16px 20px;cursor:pointer;background:#fff}\n.hhs-item-num{width:32px;height:32px;border-radius:50%;background:#2563eb;color:#fff;display:flex;align-items:center;justify-content:center;font-size:.82rem;font-weight:700;flex-shrink:0}\n.hhs-item-header h4{margin:0;font-size:.97rem;font-weight:700;color:#1a2e4a;flex:1}\n.hhs-item-chevron{transition:transform .3s;color:#9ca3af;font-size:1.1rem}\n.hhs-item-chevron.open{transform:rotate(180deg)}\n.hhs-item-body{max-height:0;overflow:hidden;transition:max-height .35s cubic-bezier(.4,0,.2,1)}\n.hhs-item-body.open{max-height:600px}\n.hhs-item-body-inner{padding:0 20px 20px 66px;color:#4b5563;line-height:1.85;font-size:.96rem}\n.hhs-item-body-inner ul{margin:8px 0 0;padding-left:20px}\n.hhs-item-body-inner ul li{margin-bottom:8px}\n.hhs-resp-item{border:1px solid #e5e7eb;border-radius:10px;margin-bottom:12px;background:#fff}\n.hhs-resp-header{display:flex;align-items:center;gap:14px;padding:16px 20px;cursor:pointer}\n.hhs-resp-num{width:32px;height:32px;border-radius:50%;background:#059669;color:#fff;display:flex;align-items:center;justify-content:center;font-size:.82rem;font-weight:700;flex-shrink:0}\n.hhs-resp-header h4{margin:0;font-size:.97rem;font-weight:700;color:#1a2e4a;flex:1}\n.hhs-resp-body{max-height:0;overflow:hidden;transition:max-height .35s cubic-bezier(.4,0,.2,1)}\n.hhs-resp-body.open{max-height:600px}\n.hhs-resp-body-inner{padding:0 20px 20px 66px;color:#4b5563;line-height:1.85;font-size:.96rem}\n.hhs-resp-body-inner ul{margin:8px 0 0;padding-left:20px}\n.hhs-resp-body-inner ul li{margin-bottom:8px}\n<\/style>\n<p class=\"hhs-intro\">Patient Rights are the entirety of practices carried out to protect the rights of a person who requests medical assistance and applies to a healthcare institution for this purpose, throughout all services provided at that institution, as guaranteed by international and national legislation. Patient Rights aim to protect human health at a high level and to deliver healthcare services of the highest quality.<\/p>\n<div class=\"hhs-section\">\n<div class=\"hhs-section-title\">\n    <svg viewBox=\"0 0 24 24\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg><br \/>\n    Patient Rights\n  <\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">1<\/div>\n<h4>Right to Benefit from Services<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">Every individual seeking medical services has the right to benefit from all services without discrimination based on language, religion, race or sect. They have the right to benefit fairly from preventive and curative health services necessary to maintain a healthy life.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">2<\/div>\n<h4>Right to Be Informed and to Request Information<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">Patients have the right to receive information from their physician about their health status as well as about available health services and how to benefit from them, and to view and obtain documents related to themselves and their illnesses.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">3<\/div>\n<h4>Right to Consent and Approval<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">After being informed about the treatments and interventions to be performed, patients have the right to accept, refuse or request the discontinuation of the proposed treatment.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">4<\/div>\n<h4>Right to Choose and Change Healthcare Institution and Personnel<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">Patients have the right to choose and change the diagnostic and treatment methods to be applied, as well as the doctor, nurse and other healthcare personnel responsible for their treatment.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">5<\/div>\n<h4>Right to Privacy and Confidentiality<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">Patients have the right to have the confidentiality of information concerning them, the process of diagnosis and treatment of their health condition, and their private life protected.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">6<\/div>\n<h4>Right to Be Treated with Dignity<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">Patients have the right to receive healthcare services with a friendly, gentle and compassionate approach in a clean and modern environment.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">7<\/div>\n<h4>Right to Fulfill Religious Obligations<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">Patients have the right to fulfill their religious obligations as long as their health condition permits and it does not interfere with treatment.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">8<\/div>\n<h4>Right to Visitation and Companionship<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">Patients have the right to receive visitors and have a companion in accordance with the procedures and principles established by hospital management.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">9<\/div>\n<h4>Right to Safety<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">Patients have the right to have their personal and property safety protected and to be protected from risks in healthcare services and medical errors.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">10<\/div>\n<h4>Right to Request Consultation and Second Opinion<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">Patients have the right to obtain information about their health condition from another physician in the same specialty other than the physician treating them, or to request a consultation from a specialist in a different specialty.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"hhs-item\">\n<div class=\"hhs-item-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-item-num\">11<\/div>\n<h4>Right to Submit Complaints and Suggestions<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-item-body\">\n<div class=\"hhs-item-body-inner\">In the event of a violation of their rights, patients have the right to have the complaint mechanism at our Medical Center initiated, reviewed, concluded and to be informed of the outcome.<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<div class=\"hhs-section\">\n<div class=\"hhs-section-title\" style=\"background:#065f46\">\n    <svg viewBox=\"0 0 24 24\"><path d=\"M17 21v-2a4 4 0 00-4-4H5a4 4 0 00-4 4v2\"\/><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M23 21v-2a4 4 0 00-3-3.87\"\/><path d=\"M16 3.13a4 4 0 010 7.75\"\/><\/svg><br \/>\n    Patient Responsibilities\n  <\/div>\n<p style=\"color:#4b5563;line-height:1.85;font-size:.97rem;margin-bottom:20px\">Patient Responsibilities can be described as the duties and obligations that the patient must fulfill before and after applying to a healthcare institution.<\/p>\n<div class=\"hhs-resp-item\">\n<div class=\"hhs-resp-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-resp-num\">1<\/div>\n<h4>General Responsibilities<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-resp-body\">\n<div class=\"hhs-resp-body-inner\">\n<ul>\n<li>Our patients are responsible for doing their best to take care of their own health and to follow the advice recommended for a healthy life.<\/li>\n<li>A person may donate blood or organs if eligible.<\/li>\n<li>In simple cases, individuals are responsible for their own self-care.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"hhs-resp-item\">\n<div class=\"hhs-resp-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-resp-num\">2<\/div>\n<h4>Social Security Status<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-resp-body\">\n<div class=\"hhs-resp-body-inner\">\n<ul>\n<li>Our patients are responsible for promptly reporting any changes in their social security and personal information.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"hhs-resp-item\">\n<div class=\"hhs-resp-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-resp-num\">3<\/div>\n<h4>Informing Healthcare Workers<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-resp-body\">\n<div class=\"hhs-resp-body-inner\">\n<ul>\n<li>Patients are responsible for fully and accurately reporting their complaints, previous illnesses, whether they have received any inpatient treatment, current medications if any, and all health-related information.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"hhs-resp-item\">\n<div class=\"hhs-resp-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-resp-num\">4<\/div>\n<h4>Compliance with Rules<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-resp-body\">\n<div class=\"hhs-resp-body-inner\">\n<ul>\n<li>Our patients are responsible for complying with the rules and practices of the healthcare institution they apply to.<\/li>\n<li>Our patients are responsible for complying with the referral chain established by the Ministry of Health and other social security institutions.<\/li>\n<li>Our patients are responsible for cooperating with healthcare workers during the treatment, care and rehabilitation process.<\/li>\n<li>Our patients are responsible for paying examination and treatment costs.<\/li>\n<li>Our patients are responsible for keeping their appointments and, if using a health facility, complying with the date and time of the appointment and notifying the relevant party of any changes.<\/li>\n<li>Our patients are responsible for respecting the rights of our Medical Center staff, other patients and visitors.<\/li>\n<li>Our patients are responsible for compensating for any damage they cause to Medical Center property.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/p><\/div>\n<div class=\"hhs-resp-item\">\n<div class=\"hhs-resp-header\" onclick=\"hhsToggle(this)\">\n<div class=\"hhs-resp-num\">5<\/div>\n<h4>Compliance with Treatment Recommendations<\/h4>\n<p>      <span class=\"hhs-item-chevron\">&#8964;<\/span>\n    <\/div>\n<div class=\"hhs-resp-body\">\n<div class=\"hhs-resp-body-inner\">\n<ul>\n<li>Our patients are responsible for carefully listening to treatment advice and asking about anything they do not understand.<\/li>\n<li>Our patients are responsible for informing the healthcare worker if they are unable to comply with treatment recommendations.<\/li>\n<li>Our patients are responsible for confirming whether they have correctly understood their healthcare and post-discharge care plan as expected.<\/li>\n<li>Our patients are personally responsible for the consequences of not complying with the treatment methods or recommendations to be 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