Our Goal

As EFC Medical Center, our goal is to provide reliable and high-quality healthcare services in line with national and international quality standards, with patient safety and satisfaction at the core. We continuously improve our service quality and regularly review our processes to make them more effective and efficient.

Through services supported by digital technologies and innovative practices, we enhance patient safety while strengthening the quality culture through the continuous training and participation of our employees. We improve our services by taking patient and employee feedback into account, and we aim to provide sustainable and environmentally responsible healthcare.

By regularly monitoring the quality targets we set, we work every day to achieve better results.

Quality Policy

Our Medical Center adopts providing effective, reliable diagnostic, treatment and care services with patient and employee safety as its top priority. It aims to reach a quality level comparable to respected healthcare institutions worldwide and to sustain this level.

Operating in modern and functional facilities with contemporary medical equipment and advanced technology infrastructure, our Medical Center closely follows scientific developments, implements evidence-based practices and continuously increases its efficiency through effective use of resources. It adopts as its quality policy the monitoring of healthcare developments in Turkey and worldwide, integrating internationally accepted methods into institutional culture and offering them to its patients.

Performance Indicators

We regularly monitor performance indicators to enhance patient and employee safety, improve service quality and ensure continuous improvement. These indicators help us measure the effectiveness, safety and patient satisfaction of our healthcare services. We share some of our performance indicators below.

Performance indicators will be added soon.

Committees & Teams

Quality Management Committee
Patient Safety Committee
Training Committee
Employee Health and Safety Committee
Employee Feedback and Suggestion Evaluation Committee
Facility Safety Committee
Medication Safety Committee
Transfusion Committee
Radiation Safety Committee
Information Security Committee
Patient Rights Committee
Waste Management Committee
Building Tour Team
Medical Device Management Team
Self-Assessment Team
Blue Code Team
White Code Team
Pink Code Team
Red Code Team

Our Certificates

Our certificates will be added soon.